Frequently asked questions(FAQ)

Q: How can I pay?

A: Once you have placed your order, you will receive payment instructions through email.

Q: After the goods are shipped, how long can I see the tracking information?

A: Within 12 hours

Q: I don’t need to provide a prescription?

Yes, you will need to provide the original prescription.

Q: Does it include postage?

A: Shipping fee is $30, free shipping over $300

Q: How long does it take to arrive?

A: 7-15 days.

Q: Can I return it?

A: Drugs are special items and cannot be returned

Q: Where does the drug come from?

A: Bangladeshi local brand drugs are sent from Bangladesh.

Q: I feel very good after taking the medicine. Do I have to continue taking the medicine?

A: Please follow the doctor’s advice, Medox can not provide advice in this regard.